Customer Service

YOU ARE AWESOME! Thanks for buying our stuff! We hope you have as much fun playing with our toys as we do.

Just in case you have a question or need our help, check out the links below.

Need an Instruction Sheet?

Backyard Safari Patch Program: Iron-on instructions

Need Bar Codes for Your Zillionz Cash Register?

Need Butterflies, Tadpoles, Ants or Mantids for your Backyard Safari Habitat?

Interested in becoming a wholesaler?

If you have any issues with a product, please return the item to the original place of purchase. Refunds and replacements must be handled through each individual store. Please refer to the store’s return and exchange policy. Unfortunately we can not accommodate returns or exchanges.

IF you have made a purchase that comes with a free critter, please include a copy of your receipt & coupon and shipping address, so we can assist you.

If you still have a question, contact Alex Brands at: sales@alexbrandsmi.com

Do you want to set up a wholesale account? Contact Alex Brands at: sales@alexbrandsmi.com